Community Volunteer Income Tax Program

Alexandra Centre Society volunteers are offering tax help by appointment only this year.

Please e-mail or call 403-269-5588 to book an appointment. 


We are currently booking appointments for April 2022.  Appointments are availible Monday to Thursday between 10am and 12pm. 

To qualify for help filling in your income tax return you must have a simple tax return, valid photo ID, paper copies of all your T-slips.

Clients who Qualify for Assistance

  • You have valid government issued photo identification (expired identification cannot be accepted).
  • Your gross annual income for the year(s) you are filing for is: $35,000 or less for an individual, $45,000 or less for a family of 2, $47,500 or less for a family of 3, or $50,000 or less for a family of 4. ($2500 for additional dependents).
  • You have no capital gains or losses for the year.
  • You have no real estate holdings (land and/or buildings, including a house or condo that provided rental income).
  • You were not self employed (Self employed income up to $1,000 per year is allowable).
  • You have no business income or expenses or employment expenses.
  • Your investment income is under $1000.
  • It is not a pre or post bankruptcy return.
  • You have no foreign property.
  • You have all your information slips, including your last notice of Assessment form the Canada Revenue Agency. Paper copies of all information slips are required for our volunteers to process your income tax return.
  • If you do not have all your slips, you can contact the Canada Revenue Agency Individual Tax Inquiry line and have them mail you copies of your information slips.
  • We are unable to help with returns for those who are deceased.
  • Both partners need to be present to qualify for assistance.


You are required to bring paper copies of your T slips/receipts to your appointment, as our volunteers are not able to access your information otherwise.  If you do not have all of your information slips, you can call the Canada Revenue Agency (CRA) to request they mail copies to you.  The CRA phone number is 1-800-959-8281.

Items to bring with you to your appointment:

  • Valid government issued photo identification for yourself and dependents;
  • Social Insurance Numbers for yourself and dependents;
  • Last notice of assessment;
  • All T slips (T4, T4A, T4AOAS, T4AP, T4E, T4RSP, T5, T5007, etc.);
  • Details of family members’ & their income (spouse, children, etc.) (Including net income and SIN of spouse if you are separated)(including income of non-resident spouse);
  • Date of change in marital status;
  • Date of change in province of residence;
  • Dates of incarceration;
  • If you or a dependent attended a post-secondary institution during the year, you will need your T2202A, Tuition, Education, and Textbook Amounts Certificate.  T2202A slips can be requested from the post-secondary institution;
  • Interest paid on student loans;
  • RRSP contributions;
  • Receipts for donations made to registered Canadian charitable organizations;
  • Receipts for medical expenses;
  • Amounts you pay or receive in child support and/or alimony, along with the court order or written agreement;
  • Indication of medical disability and Canada Revenue Agency’s previous acceptance of disability claim;
  • Receipts for installment payments of tax;
  • Receipts for childcare;
  • Foreign pension income;
  • For newcomers to Canada: residency status, date of entry, foreign income amounts earned;
  • Details of any other income, expenses, or credits that might be applicable in preparing your return.