Income Tax Programs

Dear Alexandra Centre Society Community,


The Alexandra Centre Society, like all organizations, is actively monitoring the coronavirus (COVID-19) outbreak, in order to make informed decisions with respect to our activities and community environment at the Centre.  Our responses are guided by the best current information available, as well as a commitment to protecting individual and public health.


At this time, we are following the guidance of the health experts at the Government of Alberta and the Government of Canada.  It is important to remember that, according to medical experts, we can all do our part in keeping each other safe.  It is important to remain vigilant and do everything possible to minimize potential spread.  The Alexandra Centre Society will be practicing social distancing measures to help ensure the safety of all who access our Centre.  This means that ALEXANDRA CENTRE SOCIETY OFFICE IS CLOSED AND OUR COMMUNITY VOLUNTEER INCOME TAX PROGRAM IS TEMPORARILY SUSPENDED FOR THIS SEASON.  For the time being our staff will be working from home, and we will not have volunteers available to facilitate this program.  We will make every effort to bring this important program back as soon as it is safe to do so.


Anyone who has dropped off their income taxes to our office will be contacted via phone call to make arrangements for picking up and returning your paperwork.


Should anything change because of the COVID-19 situation, we will ensure our website is updated and our members are informed.


If you have any questions or concerns please feel free to contact our office via e-mail at or .  Any voice messages that are left on our answering machine at 403-269-5588 will be returned as soon as possible.


Thank you for your understanding in making adjustment through this difficult time.  We appreciate you being a part of our community and hope you are all staying safe and healthy!


The Canada Revenue Agency advises there are a variety of ways for clients to file their tax returns. Please consider the following services:

NETFILE: If you can access a computer, you can file online using CRA certified tax-filing software. There are a variety of software products to meet your needs, some of which are free!

File my Return: File my Return is a free, secure, and easy to use telephone service for eligible people with low income or a fixed income whose situations remain unchanged from year to year. Those who are eligible have received an invitation letter in the mail or in their T1 income tax and benefit package. The service makes it easy and lets you file your income tax and benefit through an automated phone service.

Paper filing: You can still file your income tax return on paper. If you filed on paper last year and your address information with the CRA was up-to-date, you should have received your paper tax package in the mail by February 17, 2020.

You can view, download and order forms at or call the CRA at 1-855-330-3305 to order a copy.

If you need to order a package, please keep in mind that it may take 10 days for delivery.

For information on filing a Québec provincial tax return, contact Revenu Québec.



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